Service Engineer Jobs in Bangalore – ITI Jobs

Job Description.
This position is responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve technical issues in a timely fashion in order to maintain maximum customer satisfaction.
Job Responsibility:
 Service engineers have to troubleshoot the problems onsite.
 Investigate problems and recommend solutions
 Prepares activity reports on support activities.
 Stay abreast of the latest technology trends
 May provide on-call support coverage via on call as needed
 Manages escalated customer tickets in a timely and effective manner.
Essential Requirements of the Role:
 Flexible in attitude and approach
 Should have done ITI / Diploma in electronics/electrical
 Should be tech savvy, enthusiastic and ready to learn new technologies
 Strong self-management skills
 Professional and smart,
 Excellent hand tool skills
 Ability to work professionally with all levels of client.
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